tag:blogger.com,1999:blog-4957646248778099442.post1988549040315991256..comments2023-06-30T07:51:45.252-07:00Comments on dev2ops: delivering application change: Knowing Where You Are Going: Identifying ITSM Requirements and MaturityAlex Honorhttp://www.blogger.com/profile/13700437911627383122noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-4957646248778099442.post-29302886834374216702007-10-06T12:50:00.000-07:002007-10-06T12:50:00.000-07:00I wonder where automation stands among those pilla...I wonder where <I>automation</I> stands among those pillars. Of course, I am a bit biased being immersed in SaaS/ecommerce environments. <BR/>One could imagine that automation is implicitly included but then again I think there is value in calling it out directly.Alex Honorhttps://www.blogger.com/profile/13700437911627383122noreply@blogger.com